I tried this but after completing step 3,I get a box saying “Finished searching through the registry”.My only option is to click “ok” I am not given the option of step 4.

By Lou on Dec 13, 2007

I am experiencing the same as Lou, none of the registries were returned.

By Tonny on Dec 13, 2007

for step 3. you said type in the box
what name do i type in?
or is the name regedit i type in?
if so in step 4 it says right click and delete do i delete the file regedit?

By Darryl on Dec 15, 2007

what name do i have to put?
and what are those codes? not on the box on the webpage

By chaparra on Dec 15, 2007

This trojan is so annoying! all it does is popup…i got no registries were returned also…any ideas?

By nickel on Dec 16, 2007

if u cant search 4 registry …try to download tuneup utilities..it has a free trial and the software includes a registry editor which is easy to use. good luck

By AMK0436 on Dec 16, 2007

to remove the trojan.win32.linkreplacer, its easier than all of these reccomendations…

very simply, open up IE tools, delete all temporary internet files, and reset all settings back (advanced/security tabs) and restart your machine.. this should do the trick (its an IE bug)!!!!!!

happy trails

By Craig on Dec 18, 2007

Craig: You’re a genius! Thanks for your contribution to world sanity.

By Bob on Dec 19, 2007

Craig
I have delete my temp files but do not understand the reset all settings back (advanced/security tabs)
do you mean that i have to untick all the boxes

By maddie on Dec 20, 2007

“all settings back” I am confused as well Craig. Are you saying to click the default button on both tabs?
I have tried everything but the regidit process and nothing is working.
I have questioned Norton about it and they have missed their own 48 hour turn around time in responding…….

By Lesley on Dec 20, 2007

I hope someone can answer us quickly im sick of that message popping up all the time

By maddie on Dec 20, 2007

Craig or Bob where are you

By maddie on Dec 21, 2007

try craigs advice its the only thing that i found to work. thanks craig.

By ryan on Dec 27, 2007

Wow Craig, Thank you so much. And what he is trying to say is under IE Tools, click Internet Options. Once in Internet Options, click on the “Security” tab and click “reset all zones to default Level”. After that, click on the “Advanced” tab and click “Reset”. It will change your homepage to the default page (when you first bought the computer), but that can be changed easily. Hope this was handy.

By Brayden on Dec 27, 2007

Wow Craig, Thank you so much. And what he is trying to say is under Internet Explorer Tools, click Internet Options. Once in Internet Options, click on the “Security” tab and click “reset all zones to default Level”. After that, click on the “Advanced” tab and click “Reset”. It will change your homepage to the default page (when you first bought the computer), but that can be changed easily. Hope this was handy.

By Brayden on Dec 27, 2007

my bad for the double post…

By Brayden on Dec 27, 2007

Brayden, Thanks for the advice and thanks deciphering Craig’s post. Cheers

By Jaybay on Dec 27, 2007

When i open up my ie7, it freezes!

Is there a way to fix it using Firefox?

By Andy on Dec 28, 2007

i download Avant Browser 10.1 but i just downloaded to d:/ drive, didnt gave setup .i got the error as “ur computer was infected by trojan Win32.Murlo” , i tried using
run->Regedit->f3
cleared temp files
and system restore
nothing worked for can u any one plz help im getting this even wen i try to open a folder. i want to uninstall.

By naveen on Jan 1, 2008

Brayden thanks for clearing that up. I have XP and your instructions worked great.

By Jack on Jan 2, 2008

this regedit is hard to do, when it’s done searching, it highlights a subfolder under the “S” folder then subfolder “P” then subfolder 1593644041
then the name on the right side is

ab (Default) REG_SZ (value not set)
MsgPrivacy REG_DWORD 0×00000000 (0)
Prompt REG_DWORD 0×00000000 (0)

now my question is…is this what i delete?
if not what?
omg help…this murlo is really ticking me off

By canuckgal70 on Jan 4, 2008

Wow as well! Brayden’s clarification of Craig’s instructions helped me get rid of that pesky “Unknown Trojan” pop-up.

I have Vista and with the click of one reset button, it is gone(after I rebooted).

With IE open, click Tools, Internet Options, Advanced Tab; the Reset button is at the bottom. I did delete all “Cookies” beforehand.

By Cy on Jan 5, 2008

THANK YOU CRAIG!!! REGEDIT WORKED ON XP

By Averrell on Jan 10, 2008

Question…I dont have the pop-ups any longer but I can still see the Epxonwo Toolbar (disabled) when I view my add-ons. How can this be removed?

By Averrell on Jan 10, 2008

Wow!

Despite that there’s many comments within here, many thanks towards Craig and Brayden. With Craig’s suggestion working for my Windows XP and Brayden’s translation, I have to say we here have yet another happy story towards the end of this wful issue.

By Cain on Jan 22, 2008

Thank you CRAIG, your are a giant , with all my respects and regards , thank youuuuuuuuuuu,,,,

By Ali on Jan 24, 2008

Wow. I was trying to remove the WebCry hijacker, and Craig’s tip about deleting TIF and resetting security levels to default worked! Thanks so much. It was much easier than registry editing would have been.

By Sandee on Feb 7, 2008

I did what brayden said but pop-ups and that homepage is still the same can someone please help me my email is galengrammer@yahoo.com

By Lori on Feb 10, 2008

help me with my coputer

By oko on Feb 11, 2008

Cheers Craig ..and ryan for translating

Appears to do the trick….

Temp inet files was the first thing i looked at ..but the rest didnt occur to me so cheers!!

By Ed on Feb 12, 2008

someone plz help me virusheat is on my computer and i dont know how to get it off i have tried most of the suggestions posted including craigs plz help me someone…

By Yang on Feb 12, 2008

I have experianced the same thing as lou and Tonny. Which name exactly do I type into the “box”, when i tried typing “Webcry”, all it said was that registry was completed. Please help… it’s very annoying.

By Matt on Feb 16, 2008

it did not work for me how do i get ride of the virusheat pop up

i tried the removal process but it did not work

By mark on Feb 18, 2008

hi everybody, i ve tried all this recomendation but still not working..

Is “PSW.x-Vir” samething?

Thank you!

By pish on Feb 21, 2008

Craig & Ryan – You two are SAINTS!
Great job. Helped me out tons.

By M on Feb 23, 2008

i have this icon on my tool bar that keeps taking me to virusheat website and i cant figure out how to take it off i have taken it off my add/remove files but it still on my tool bar and keeps throwing a pop up out to direct me to the site can someone please give me stupid proof instructions on how to get rid of this……….thanks

By idgawsj on Mar 3, 2008

Thank you CRAIG and BRAYDEN! You two saved me a lot of time and frustration.

By Connor on Mar 3, 2008

Thx guys…saved me at least $50

By Jay on Mar 14, 2008

Thanks for the info,in the removeal of the annoying popup. (Virusheat.com) Worked a treat.

By storm on Mar 21, 2008

There is an easier way, I believe – just download/reinstall google’s toolbar and antivirus software.

By Ryan on Mar 24, 2008

go to the registery editor Edit>Find (not find next) or just hit ctrl+F then type the program your looking for and click Find Next

By aanmns on Mar 25, 2008

i have this pcantispyware on my screen will not come oFF AND CAN’T GET RID OF IT . remove PLEASE HELP

By carol on Mar 26, 2008

Can someone please help me to simply remove this SPYMAXX from my computer?
Thanks,
RM

By rm4050 on Mar 28, 2008

Trying to remove the Virusheat pop-up. Craig’s method didn’t work. When I try to run Redegit, but when I hit F3 nothing happened. There is no place to type in a name. And what name would I type in?

By Mary on Mar 29, 2008

I am also a latest victim. the prompt to purchase is popping up all the time on the bottom toolbar, to buy SpyMaxx. I am reaaly not so competent. Is there someone that could help me step by step – thanx

Gerhard
South Africa

By gerhard on Mar 30, 2008

I tried this but after step 3, I get a box saying “Finished searching through the registry” My only option is to click “ok”. I am not given the option of step 4. No results are returned. Please help. Thanks.

By Faber29 on Mar 30, 2008

thanx craig ur a real genius…..!!!! i was wonderin how to get rid of dat piece of trash ofr such a long time n ur timely advice helped me a whole lot…..thanx a ton n man i cant leave Brayden out his translation was real helpful as well…couldn hav done it without u guys……cheers to u both…..

By Rahul on Mar 31, 2008

thank you so much for all the help from Craig and Brayden for help with the trojan remover. i had an error message and i could not remove it with any spysweepers or other antivirus programs and it was as easy as going inot IE tools and reseting and deleting. i cant believe it was that easy and it actually worked…thank you thank you thank you!!

By John on Apr 15, 2008

I want Virus Isolator off my computer but I cannot find it in the add/delete programs and the file under Programs folder will not allow it to be deleted. Please help.

By dave on Apr 27, 2008

me too. . . my computer was so sick infected by a worm.win32.netbooster and im so tired to get rid of this kind of malware.. It installed privacy protecter and spyware & malware protection and my My computer changed into an error cleaner icon. And every 15secs theres always pop-up on my screen like system error… The search button is not running on my screen and many programs in my pc is not working anymore.Im using win-xp, so please help me as soon as possible, it annoys me a lot..
Can you please do a response here to help other peole like me. Thanks in anvance… :-*

By mastermind on Apr 29, 2008

well thats what you get for watching so much porn

By ariez on May 17, 2008

Hello,
I have got AntiVirus 2008, does anybody know of a way do fet rid of it for free (without registering)
I have got McAfee already.

Please help x

By shrai on Jun 4, 2008

MY COMPUTER GOT A VIRSUS CALLED XP ANTIVIRUS2008…W0W MY HEAD IS G0NNA KILL ME IVE BIN HERE 5 H0URS BR0WSING THE INTERNET F0R HELP BUT NOTHING WORKS SOMEBODY PLEASE HELP ME…PLEASE .

By MARIA on Jun 12, 2008

i am using vista & was railroaded into buying this bogus fraud.cost me $140 nzd.how could i have been so stupid.forgot to ctrl-alt-delete,thinking it was a legitimate windows upgrade.cleaver little buggers eh?
Any how,my agv antivirus has now got trojan kept in its virus vault,certainly stablised;but cant get rid of the icon on the toolbar-sidebar.tried everything.
Any ideas out there ?,cheers.RUSS-N Z.

By Russ on Jun 18, 2008

question??

what will i do if it prompts me that , “registry editing is disabled by your adminstrator”

thanx a lot.. im trying to remove this vista antivirus 2008..

By melody on Jun 22, 2008

regedit is not enabled by administrator. But i am the administrator. so how do i enalble it

By partha on Jun 27, 2008

Virus XP ANTIVIRUS2008

Yep, I had gotten this one to. A nasty TROJAN that froze up my entire computer and DELETED many items inside the Control panel.

This virus also turned off my internet securities and antivirus protection. So BE WARE. turning off tose items gets you stuff loaded to your desktop that you NEVER asked for and also causes multiple ad pop up as well as other pop ups. This is a nasty trojan that recks havoc with your system and fils up your temp folder beyond 6 thousand files! Filing up this folder slows down your speed and so this can also be addressed by microsoft.

Turns out that this virus came from MICROSOFT web site upon my systems Automatic downloads of Microsoft updates.

Seem it was attached to SERVICE PACK 3 for WINDOWS XP HOME EDITION. I had NO problems PRIOR to this UPDATE.

I called Microsoft and had their technicians REMOVE it. I was on the phone with Microsoft from 9 Am to until 3:30 PM and so you will need to dedicate several hours to resolve this issue with microsoft.

Since this was an ERROR on thier part; it cost me ZERO dollars to have them REMOTELY ACCESS my screen and fix the problems.

Be sure you have Microsoft FIX all the items inside your control panel and check your setting of your antivirus / interenet securities. Items that went missing in control panel were: screensavers, themes and desktop backgrounds. So make sure that Miscrosoft restores those values as well.

Do make sure they BACKUP all the changes under START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, SYSTEM RESTORE, CREATE RESTORE POINT. Follow the rest and your will be able to restore if you encounter ADDITIONAL PROBLEMS later on.

The last virus I had after all was fixed and cleaned up was:

Malware Protector 2008

You can get HELP to remove this by going to:

http://www.pchubs.com/blogs/malware-protector-2008-removal-process-remove-malwareprotector2008

MAKE sure you BACK UP your system before making any changes!

GOOD luck and I hope this helps you!!

By Gretchen Horwath on Jul 3, 2008

HELPPP! im trying to remove spyguarder from my programs but i couldnt find it on there, so i was referred to this page, and i STILL cant find it. please help meeeee

By daisy on Jul 6, 2008

I have gotten a virus program WinspywareProtect on my computer. I can do everything but get on the internet. It is running slow and there are pop ups asking me to buy the license. How can I remove this? I can’t get to the internet.

By MELISSA on Jul 18, 2008

my computer has a virus called Anitvirus 2009,pls help me to delete this bug.

thanks in advance

By JULIUS on Jul 23, 2008

Help me. After I press F3 what name do I type in the box? And what files will I be deleting?

By Stephanie Johnson on Aug 24, 2008

hi all
i have the same problem with this trojan
at the begining, it change the desktop them to skull image…lol, and at the same time it blocks the control panel and a pop up site MS Antivirus asked me to pay 34 $ to remove this trojan….lol
i solved this block….but it keeps pop up screens telling me that i have too down load antispy ware every 10 min.
i deleted the temp
, removed the plug ins
, stoped some sevices in computer manage
, cleaned up the hard disk
, cleaned the internet heistory files and cookies.
clean up registry.
but without any change…..
i am using windows xp

i think the final solution is to make format

if anyone have solution, it will be appreciated

regards

By Eyados on Sep 15, 2008

Hi, I had been receiving the popups from this Internet Anti-virus pro, saying that I have 27 infected virus. I had been doing the search for 2 days on the net, on how to remove this popups and had tried a few steps provided above, to remove this popups and somehow the is still there. Can someone please show how the actual steps to remove this popups? It is very annoying and feeling like throwing this laptop out of the window.

By Jen on Oct 10, 2008

Hi if anyone can help system antivirus 2008 is doing my head in now feel like chucking the computer up the wall. I tried deleting temp files nothing happened and i tried “Redegit” and f3 and nothing and i tried it through my control panel now im cracking up if anyone has a solution email me susan.omalley1@btinternet.com im using windows xp.

By susan on Oct 15, 2008

Ok winweb security has loaded on my computer I don’t know how to take it off I’ve done everthing on this site with out any luck It doesn’t show up under the task manager as winweb any idea’s as to which one i take off the task manger to help stop it it’s driving me nuts.please any help anyone….

By Helen on Dec 5, 2008

this is bulcheet i go to my layers and go to put a big demand in they ass SPYWARE GUARD 2008 IS A

By ricardo on Dec 18, 2008

help………i have winweb security(that I DID”NT ask for) How do I get rid of it?? I have looked in the regedit, and don’t find, what a different web site said I should. I need help. My computer is getting slower and slower. Thanks

By sherri on Dec 20, 2008

Ok here in my deal spyware guard 2008 installed itself into my computer. I have attempted to delete the registry associated with it however, it will not let me run regedit. Which is not surprising since it seems to mostly have taken control over my whole computer. Please help I am at my wits end with this thing

By Amanda on Dec 22, 2008

IT WORKS THANK YOU

By Steve on Jan 11, 2009

At step4 what do I type in.

By seth on Apr 15, 2009

Hi All,

The tip re removing temporary internet files, then restoring default internet settings works perfectly.

The Windows Security Suite has not reappeared and the program is gone!!!

Thanks heap!!

By Sharon on Jul 12, 2009

I am trying to remove personal antivirus by removing the files from the redegit area but I cannot find the files that I need to delete. Can anyone help me.

By Jason on Sep 15, 2009